Launch portals citizens trust

Guided steps, strong identity proofing, and instant decisions—without compromising privacy.

verifID Digital Onboarding streamlines applications and service access with adaptive forms, real-time validation, and identity verification. Pre-fill from registries where permitted, capture consent with e-signatures, and orchestrate risk-based checks (KYC/KYB/KYT/AML/CFT) behind the scenes. Every action is logged and signed to support supervisory reviews. Deploy on web, mobile, or kiosk with localization, accessibility, and data-residency controls for public-sector environments.

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Digital onboarding flow on mobile and web

Core Capabilities

Guided UX & eForms

Dynamic steps, conditional questions, and inline validation to reduce drop-offs.

Identity Proofing

Face + liveness, ID authenticity (OCR/MRZ/Chip), and risk scoring for instant trust.

Consent & e-Signature

Capture explicit consent, disclosures, and signatures—stored with signed evidence.

Decisioning & SLA

Policy-driven auto decisions with clear reason codes; route to manual review when needed.

Credential Issuance

Issue revocable QR/NFC passes (Apple/Google Wallet) post-approval with real-time status.

Reusable KYC

Return users skip repeat checks using consented, up-to-date verification artifacts.

Onboarding Flow

  • Start

    Eligibility checks, disclosures, and consent capture.

  • Identify

    Basic data; pre-fill from registries where permitted.

  • Verify

    ID authenticity + liveness + risk screening.

  • Decide

    Auto decision or send to review with full evidence.

  • Issue

    Generate QR/NFC credentials with revocation controls.

  • Notify

    Email/SMS/webhook updates for applicants & systems.

  • Audit

    Signed logs and evidence packs for compliance.

Eligibility and pre-validation

Eligibility & Pre-Validation

Reduce downstream review by validating prerequisites up front—jurisdiction, program rules, sanctions exposure, and duplicate detection—before users invest time in the full application.

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Case Management

Triage queues, dual-control approvals, reason codes, and SLA dashboards. Export evidence packs and replay complete timelines for supervisors and auditors.

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Case management console

Accessibility & Localization

WCAG-compliant UI

Keyboard navigation, screen-reader labels, and contrast-safe themes.

Multilingual

RTL/LTR support and locale-aware formats for dates, names, and addresses.

Omnichannel

Responsive web, native SDKs, and kiosk flows with offline queueing.

Compliance & Governance

GDPR & ISO 27001

Data minimization, encryption in transit/at rest, RBAC, and environment segregation.

Retention & Consent

Granular consent tracking, purpose limitation, and jurisdictional retention policies.

Audit & Traceability

Signed logs and immutable evidence packs for regulators and internal audit.

Interoperability & Integrations

Civil Registries

Read/validate identity attributes where authorized, with full audit trails.

e-Signature

Qualified/advanced signatures and timestamping for approvals and consent.

Payments & Fees

Integrate card, ACH, or treasury rails and reconcile to application IDs.

APIs & Webhooks

REST/GraphQL endpoints and event webhooks for real-time system updates.

Digital Onboarding FAQs

Can we customize steps without coding?

Yes. Configure forms, evidence, and decision rules from the dashboard; APIs are available for deeper control.

How do you handle repeat applicants?

Reusable KYC lets returning users skip redundant checks while honoring consent and freshness windows.

What about low-connectivity sites?

Kiosk/mobile flows can queue securely and sync when online; decisions remain traceable.

Do you support manual review?

Yes—dual-control queues with reason codes, annotations, and exportable evidence packs.

Faster decisions. Lower fraud. Happier users.

Launch digital onboarding in weeks—at national scale.

Talk to our team